DYS AI Layer · Data and AI
AI Assistant & AI Agent
Access organisational knowledge in natural language and support workflows with controlled agent tasks.Connect authorised knowledge sources to an enterprise chat experience, and manage defined agent tasks with human approval and an action history.
Fast access to knowledge
Users reach the organisational knowledge they are authorised to see in natural language.
Controlled tasks
Agent steps move forward through a defined workflow and human approval.
Traceable use
Queries, tasks and approvals create a manageable history.
Need and solution
From a real business need to a manageable process.
Organisational knowledge spread across sources increases the effort of searching, while uncontrolled automation creates risks around permissions and accountability.
The AI Assistant limits knowledge access to authorised sources, while AI Agent tasks run with defined tools, rules and human approval steps.
Core capabilities
What does AI Assistant & AI Agent offer?
The main areas of work the product covers in day-to-day use.
Enterprise chat
Ask questions about your organisation in natural language.
Knowledge sources
Link answers to authorised, defined organisational sources.
Authorised access
Apply the information and action scope that suits the user’s role.
Agent tasks
Support defined tasks such as classification, preparation and routing.
Workflows
Link agent steps to organisational processes and systems.
Human approval
Put critical steps in front of an authorised user for review.
Action history
Keep queries, agent steps and user decisions traceable.
How does it work?
A traceable workflow, step by step.
- 01
Receive the request
The user asks a question or gives a task in natural language.
- 02
Check permissions
User, source and action scope are evaluated.
- 03
Prepare the information
Relevant organisational knowledge is found or defined agent steps run.
- 04
Get human approval
Critical results and actions are presented to an authorised user.
- 05
Record the result
The answer and process steps are completed in a traceable way.
Benefits and measurable indicators
Track improvement with your organisation’s own data.
Instead of ready-made success rates, make visible the indicators that let you monitor process performance regularly.
- 01Time to access information
- 02Completed agent tasks
- 03Actions awaiting human approval
- 04Source usage distribution
- 05Task completion status
Integration approach
Controlled connection to your existing systems.
The scope of integration is configured around the organisation’s data sources, permissions and technical needs.
Security and governance
Authorised access and traceable actions.
- Role-based knowledge access
- Human approval points
- Source and answer traceability
- Agent action history
Position in the DYS ecosystem
DYS AI Layer
Let’s evaluate the product together
Evaluate enterprise AI with controlled knowledge access and workflows.
Let’s look at your organisation’s processes, data sources and user needs together.